Shipping
Where do we deliver to?
Rockbrook Camera can ship your photofinishing orders to the continental United States via USPS. Shipping prices vary
depending on the products ordered and the size and weight of the items.
Can you pick up your order?
Yes, photofinishing orders can be picked up at our Omaha or Lincoln store. At the end of your order, you'll have an option
to select which store you would prefer to collect your prints from.
When are photofinishing orders processed for shipment?
- Photofinishing orders that are completed Monday thru Friday before 5pm Central time will be processed within 24
- hours subject to additional verification.
- Photofinishing orders completed on holidays and weekends will be processed the next business day.
- No orders outside the continental U.S. are accepted.
- - We will pursue prosecution for all fraudulent orders. Such orders will be reported to the FBI immediately.
- Rockbrook Camera accepts payment by Visa, MasterCard, American Express and Discover
Return Policy
At Rockbrook Camera, we strive to provide our customers with high-quality photofinishing services that meet their
expectations. We recommend that you inspect your order immediately upon receiving it to ensure that you are satisfied
with the quality of the product. However, if you find any issues with your order, please don't hesitate to contact us within
24 hours of receiving your order.
To get in touch with us, you can either email us at omahawest@rockbrookcamera.com or call us at 402-691-0003. Our
team will be happy to discuss the options with you and come up with a solution that meets your needs.
If your package arrives damaged, it is your responsibility to contact the carrier to inspect the package to ensure a full
refund or replacement. We recommend that you take a picture of the damage and retain all packaging materials until the
problem has been resolved. Please do not discard the box or any of the packaging materials.